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COVID-19 Information Center

For the latest COVID-19 Vaccine information, click here.

New York State Nursing Home Visitation Status

The New York State Department of Health issued guidance allowing us to resume visitation at Skilled Nursing Facilities (Nursing Homes) under certain conditions:

  • No new COVID-19 cases among residents or staff within 14 days of opening for visitation. Visitation is suspended with any new COVID-19 diagnosis for 14 days from the most recent case. We can only accommodate a limited number of visitors at any one time, so appointments for visitation are required.
  • County positivity rates will determine whether a COVID-19 test is required to visit.
  • Visitors will continue to need a health screening and may not proceed with a visit until the screening has been successfully completed.
  • NOTE: Current COVID-19 positive residents, residents with COVID-19 signs or symptoms, and residents in a 14-day quarantine or observation period remain ineligible for in-person visits.

Compassionate Care Visits

Compassionate Care Visits are permitted even at times when visitation may not otherwise be permitted in accordance with the NYS Department of Health’s current visitation guidance. Please call the facility about specific arrangements or requirements for compassionate care situations.

Please check the location page of the facility you wish to visit for specific information, including testing requirements. To view the NYS Visitation Update, click here.

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Precautions for COVID-19 at Elderwood Facilities

Elderwood has taken a broad range of precautions at each of its facilities to prevent infection and/or mitigate its spread. This includes strict visitor restrictions, staff screening, and the implementation of comprehensive infection control protocols. Our clinical professionals are highly skilled and experienced in working with frail and vulnerable residents and our staff is focused on actively monitoring and addressing the healthcare concerns of all residents.

Prior to each shift, staff are required to wash their hands, have their temperature taken and answer a series of questions to ensure they are not exhibiting any known COVID-19 symptoms. All staff working in our facilities are wearing masks and residents wear masks when in the presence of healthcare workers as well. Any employees who develop symptoms during a shift are immediately sent home. Each resident is evaluated daily.

Each Elderwood facility is supported by an administrative support team in Buffalo, NY who are focused on the procurement and distribution of Personal Protective Equipment (PPE) and other essential supplies.

New admissions are isolated for 14 days regardless of the location from which they were admitted (Home, Hospital, etc.) and staff working with new residents wear full PPE.

What if a Resident Is Diagnosed With COVID-19? 

We take great care to ensure residents diagnosed with COVID-19 are made comfortable in an isolated setting and are under constant supervision. Click the button below for more information.

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