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The New York State Department of Health issued guidance allowing us to resume visitation at Skilled Nursing Facilities (Nursing Homes) under certain conditions:
Compassionate Care Visits
Compassionate Care Visits are permitted even at times when visitation may not otherwise be permitted in accordance with the NYS Department of Health’s current visitation guidance. Please call the facility about specific arrangements or requirements for compassionate care situations.
Please check the location page of the facility you wish to visit for specific information, including testing requirements. To view the NYS Visitation Update, click here.
Click below to send your loved one a personalized message.
Elderwood has taken a broad range of precautions at each of its facilities to prevent infection and/or mitigate its spread. This includes strict visitor restrictions, staff screening, and the implementation of comprehensive infection control protocols. Our clinical professionals are highly skilled and experienced in working with frail and vulnerable residents and our staff is focused on actively monitoring and addressing the healthcare concerns of all residents.
Prior to each shift, staff are required to wash their hands, have their temperature taken and answer a series of questions to ensure they are not exhibiting any known COVID-19 symptoms. All staff working in our facilities are wearing masks and residents wear masks when in the presence of healthcare workers as well. Any employees who develop symptoms during a shift are immediately sent home. Each resident is evaluated daily.
Each Elderwood facility is supported by an administrative support team in Buffalo, NY who are focused on the procurement and distribution of Personal Protective Equipment (PPE) and other essential supplies.
New admissions are isolated for 14 days regardless of the location from which they were admitted (Home, Hospital, etc.) and staff working with new residents wear full PPE.
We take great care to ensure residents diagnosed with COVID-19 are made comfortable in an isolated setting and are under constant supervision. Click the button below for more information.