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COVID-19 Information Center

Revised Nursing Home Visitation Guidance – New York State

Elderwood has taken a broad range of precautions at each of its facilities to prevent infection and/or mitigate its spread. This includes the implementation of comprehensive infection control protocols. Our clinical professionals are highly skilled and experienced in working with frail and vulnerable residents and our staff is focused on actively monitoring and addressing the healthcare concerns of all residents.

When a resident is diagnosed with COVID-19, we take great care to ensure they’re made comfortable in an isolated setting and are under supervision. Our staff wear full protective equipment, including medical gowns, gloves, eye protection and masks, and follow best-practice infection control protocols and guidance from the Centers for Disease Control and Prevention (CDC)

Visitation Guidance & Facts

  • If you do not feel well, please do not visit.
  • Screening questions may be required upon entrance to the facility.
  • Visitation may occur regardless of vaccination status.
  • Visitors are encouraged to test within 2-3 days before coming to the facility during high levels of community transmission
  • Mask use may be required when visiting. Please observe signage at the facility about mask requirements and adhere to any masking requirement during your visit.
  • Wash your hands frequently with soap and water or use an alcohol-based hand rub while in the facility.
  • During peak times of visitation and large gatherings, visitors are encouraged to physically distance from others.
  • Visitors who choose not to defer their visits during a facility outbreak are encouraged to: Limit their movement in the facility and physically distance when possible.
  • Residents on Transmission Based Protocol or quarantine may still receive visitors, but visors should understand the potential risk of visiting and know the precautions necessary for such visits. Additional personal protective equipment may be required.
  • Visitors who have had a recent a positive viral test for COVID-19, symptoms of COVID-19, or have had close contact with someone with COVID-19, are asked to defer their visit. It is safest to defer non-urgent in-person visitation until 10 days after close contact if they meet criteria described in CDC healthcare guidance.
  • For additional information on COVID-19 facts or visitation plans please speak to facility administrative staff.

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